Answering calls is easy. Managing them isn't.
ClearQueue captures every call, shows exactly what was said, and tracks who did what - so staff stay organized and patients don't get stuck waiting.
Calls don't fail. Follow-through does.
Designed for solo specialists and multi-staff clinics.
ClearQueue turns every call into a clear, trackable request - so patients aren't left waiting, work doesn't get lost, and you always know what was said and what happened next.
Patient
Patients retry because requests disappear
Missed calls, voicemails, and callbacks with no clear next step frustrate patients—especially during busy hours.
Staff (solo or staff)
Mental notes don't scale
Whether it's one person or many, relying on memory or quick notes leads to missed details and delayed follow-ups.
Accountability
No clear record when questions come up
It's hard to answer "what was said" or "was this handled" without a reliable record of calls and actions.
A call workflow you can finish and audit
ClearQueue transforms chaotic phone handling into an organized, manageable process.
Patients leave their request without waiting on hold - every call is saved as a clear, reviewable record.
Each call becomes audio + transcript + a structured summary, so nothing is missed and details are easy to verify
Assign, reassign, and close requests. See who did what and when—whether you're solo or a multi-staff clinic
Click to see an example
of a downloaded EchoNote
View EchoNote
Designed for real medical workflows
Whether you're solo or part of a larger clinic, ClearQueue fits how care is actually delivered.
Focus on care, not callbacks
Review EchoNotes quickly, see exactly what patients said, and follow up without interrupting your day.
One inbox. Clear ownership.
Assign, reassign, and close requests without losing track of who's responsible.
Visibility without micromanaging
See what's handled, what's pending, and where follow-ups stall — with a clear audit trail.
PHIPA-first by design
Built with PHIPA and Canadian data-residency principles in mind, with role-based access and auditable actions.
Customer
Stories
Every clinic uses ClearQueue differently
Discover how practices across Canada are transforming their call workflows and improving patient care.
Explore Their Journeys
Swipe through real stories from clinics that have transformed their operations with ClearQueue
Dr. Irfan Khan
The Challenge
Managing the office remotely while traveling- without access to the clinic phone line.
How ClearQueue Helped
ClearQueue keeps the clinic number usable from anywhere*, with access to incoming calls and messages in one place so nothing is missed.
*by choosing CQ as your VOIP Provider
The Result
Remote coverage that actually works; the clinic stays responsive even when the doctor is away.
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PHIPA & PIPEDA by design
ClearQueue is built around Canadian healthcare privacy principles - not retrofitted after the fact. From how calls are captured to how staff access records, privacy and accountability are part of the workflow.
Only the right people see the right information
Role-based permissions ensure staff access is limited to what they need, with clear separation between clinical, administrative, and oversight roles.
Know who accessed what - and when
Every meaningful action is logged, making it easy to answer internal questions or external audit requests without guesswork.
Collect what's needed. Nothing more.
ClearQueue is designed to capture only the information required to handle the request, reducing exposure and long-term risk.
No optional security switches
Encryption, access controls, and retention safeguards are built in from day one - not left to individual clinic configuration.
Detailed security and compliance practices are available on request.
Simple, transparent pricing
One plan with everything you need to transform your clinic's call workflow.
Starting from
Everything you need to transform your clinic's call workflow and improve patient care.
- Instant call answering
- EchoNote generation (audio + transcript + summary)
- Unified inbox for your team
- Full call visibility and tracking
- PHIPA & PIPEDA compliant
- Role-based access controls
- Audit-friendly logs
- Priority support
- Custom onboarding
Clear The Queue. Start Finishing Calls.
See the inbox, an EchoNote, and the audit trail in a short demo - no workflow overhaul required.